About the role
AI summarisedTechnical Support Specialist role at Airbus Helicopters in the Asia Pacific region, responsible for ensuring continued airworthiness of the helicopter fleet, providing AOG hotline support, analyzing technical issues, and coordinating incident investigations. Requires an Aerospace or Engineering degree, CAAS Licensed Aircraft Maintenance Engineer certification, and at least five years of helicopter maintenance experience.
AerospaceFull-timeGeneral
Key Responsibilities
- Support AOG (Aircraft On Ground) hotline and answer technical queries from customers and customer centers in the Asia Pacific region.
- Appraise product structure defects/damages to facilitate generation of RDAS (Repair Design Approval Sheet).
- Participate in technical event analysis at Group level (with L3 experts).
- Collect in-service fleet data on critical technical issues for product improvement processes at Group level.
- Prepare ISIR and coordinate the incident/accident investigations process with the Group.
- Support regular visits to the customers.
- Support technical briefings for customer centers and network partners.
- Support customer program management review meetings.
- Conduct technical orientation training for new colleagues.
Requirements
- Recognized Aerospace or Engineering Bachelor's Degree, or related.
- Previous working experience as a CAAS (Civil Aviation Authority of Singapore) (or equivalent) Licensed Aircraft Maintenance Engineer.
- At least five years working experience in helicopter maintenance.
- Operational Knowledge of EASA (European Union Aviation Safety Agency) and CAAS regulations for Part 145 and Part 66.
- Effective written and oral communication skills in English; Ability to speak in Mandarin would be advantageous to be able to liaise effectively with customers based in China.
- Computer literate with a good knowledge of Microsoft Office applications.