About the role
AI summarisedService Advisor role involves assisting customers with product information and support services.
BusinessFull-timeGeneral
Key Responsibilities
- Provide product information and guidance
- Assist customers with technical queries
- Support sales and customer service interactions
- Maintain accurate product knowledge
- Handle customer inquiries and resolve issues
- Collaborate with sales and technical teams
- Ensure customer satisfaction and retention
Requirements
- Strong communication and interpersonal skills
- Knowledge of product features and specifications
- Ability to work in a fast-paced environment
- Proficiency in customer service protocols
- Basic understanding of sales processes
- Experience in customer support or sales roles preferred