About the role
AI summarisedSenior Officer in Operations Control & Support at a bank, responsible for monitoring operational risk, ensuring compliance with regulatory standards, and driving process improvements. The role involves data analysis, reporting, and collaboration with internal teams to maintain robust control frameworks.
BusinessFull-timeGeneral
Key Responsibilities
- Monitor and assess operational risk incidents and ensure timely escalation.
- Perform control testing and review of operational processes to identify gaps.
- Prepare and present operational risk reports to management.
- Support the implementation of new controls and process improvements.
- Coordinate with business units to ensure compliance with internal policies and regulatory requirements.
- Maintain and update operational risk and control documentation.
- Assist in audit and regulatory inspections by providing required data and evidence.
- Conduct training sessions on operational risk and control awareness.
Requirements
- Bachelor's degree in Finance, Accounting, Business, or related field.
- At least 3-5 years of experience in operational risk, control, or audit within banking or financial services.
- Strong understanding of regulatory frameworks (e.g., MAS, SOX).
- Proficient in data analysis and reporting tools (e.g., Excel, PowerPoint).
- Excellent communication and stakeholder management skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Knowledge of banking operations and products is preferred.
- Professional certifications (e.g., CIA, CISA, FRM) are a plus.