Grab

Associate, OmniCommerce

Grab
BusinessSingapore, Singapore, SingaporeFull-time2 days ago

About the role

AI summarised

The Associate, OmniCommerce role involves supporting the omnichannel retail operations, coordinating between online and offline sales channels, and ensuring a seamless customer experience. The position is based in a retail environment and focuses on operational tasks related to inventory, order management, and cross-channel integration.

BusinessFull-timeData Analytics

Key Responsibilities

  • Support the day-to-day operations of omnichannel retail activities
  • Coordinate between online and offline sales channels to ensure consistency
  • Monitor inventory levels across channels and assist with replenishment
  • Assist in order management and fulfillment processes
  • Analyze sales data to identify trends and opportunities
  • Collaborate with marketing and merchandising teams on promotions
  • Resolve customer inquiries related to omnichannel orders
  • Maintain accurate records of channel performance metrics

Requirements

  • Bachelor's degree in Business, Marketing, or related field
  • 1-2 years of experience in retail or e-commerce operations
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office Suite, especially Excel
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Knowledge of omnichannel retail concepts preferred