About the role
AI summarisedThe Associate, OmniCommerce role involves supporting the omnichannel retail operations, coordinating between online and offline sales channels, and ensuring a seamless customer experience. The position is based in a retail environment and focuses on operational tasks related to inventory, order management, and cross-channel integration.
BusinessFull-timeData Analytics
Key Responsibilities
- Support the day-to-day operations of omnichannel retail activities
- Coordinate between online and offline sales channels to ensure consistency
- Monitor inventory levels across channels and assist with replenishment
- Assist in order management and fulfillment processes
- Analyze sales data to identify trends and opportunities
- Collaborate with marketing and merchandising teams on promotions
- Resolve customer inquiries related to omnichannel orders
- Maintain accurate records of channel performance metrics
Requirements
- Bachelor's degree in Business, Marketing, or related field
- 1-2 years of experience in retail or e-commerce operations
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite, especially Excel
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Detail-oriented with strong organizational skills
- Knowledge of omnichannel retail concepts preferred