About the role
AI summarisedThe Service Engineer (Security Systems) is responsible for the installation, commissioning, maintenance, troubleshooting, and repair of Electronic Security Systems, including CCTV, Access Control, Intrusion Detection, Intercom, and Video Management Systems (VMS). This role ensures high quality service delivery, system reliability, and compliance with security and data protection standards.
IndustrialOnsiteCustomer Services
Key Responsibilities
- Install, configure, and commission CCTV systems (IP/analog cameras, NVR/VMS, storage units).
- Install and commission Access Control systems (readers, controllers, door hardware, credentialing systems).
- Configure Intrusion Detection and alarm systems.
- Integrate security systems with network infrastructure and third‑party platforms.
- Perform preventive and corrective maintenance for all electronic security systems.
- Diagnose and resolve faults in cameras, access control panels, sensors, controllers, servers, and network devices.
- Handle VMS issues including storage failures, video loss, analytics errors, and system slowdowns.
- Prepare service reports, maintenance checklists, and incident reports.
- Provide technical support and user training to customers and end‑users.
Requirements
- Diploma/Degree in Electrical, Electronics, IT, Security Technology, or related engineering field.
- 2–5 years experience in Security System service roles preferred.
- Strong knowledge of CCTV, Access Control, Intrusion Detection, and VMS technologies.
- Experience in network fundamentals (IP addressing, VLANs, switches, PoE).
- Ability to read electrical drawings, security schematics, and network diagrams.
- Hands‑on experience with low‑voltage electrical work and structured cabling.