Global Facilities Quality Senior Program Manager

Key Responsibilities

• Collaborate with Global & Site Facilities team to proactively manage projects/programs, such as Management of Change (MOC), Calibration, Effective Problem Solving (EPS), Global Deviation Management System (GDMS), Risk-Based Thinking (RBT) Risk & Opportunity (R&O) depository, etc. to enhance 'Manage Facilities' Quality Management System (QMS) Business Process (BP).
• Creating, leading, driving & maintaining Projects/Programs, including project definition, work breakdown structures, schedules, communication plans, scope documents, and stakeholder analysis; organizing and coordinating project meetings; developing meeting presentations, agendas, minutes, tracking and following up on action items and early identification and resolution of project risks, establishing of metrics, training, software and measuring and monitoring of program status.
• Supporting the Global Facilities Quality Core Team meetings to drive alignment and continuous improvement to support the Manage Facilities QMS BP. This includes: Creating and monitoring metrics to measure, monitor and drive continuous improvement of the BP. Maintenance of the Central Governance repository platform to support the Manage Facilities QMS process and all Quality roadmap Implementation of critical new business processes that support continuous manufacturing improvement Participating and leading Business Process improvement projects on Reliability and Cost projects/programs which contributes directly to Effectiveness & Efficiency KPIs. This includes the implementation of project management within the Facilities organisation. Managing external audits, including setup, coordination and successful follow-up with the Global Facilities organisation. This includes identifying and implementing QMS processes and tools to sustain customer success. Enhancing and driving a proactive process based on the internal audit program and tracking and supporting any NC follow up through close out. And incorporating lessons learned to continually improve the QMO business processes. Managing the communications and access to information from the QMS program and projects through various tools and approaches such as SharePoint web pages, reports and other means
• Supporting Global Fac Work-Force Development (WFD) to establish and maintain Global Fac training plans, training assignments, Training Needs Analysis (TNA), establishing Learning Items, quizzes, and tracking of assigned training status across the Global Fac network. Supporting Global Fac Documentation to maintain Global Fac Controlled Document Library, including enforcing documentation control, publishing of ECNs notifications, & conducting Periodic Document Review (PDR).