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Applied Materials

Global Product Support (GPS) Engineer (CVD)

Applied Materials
Equipment EngineeringSingapore,SGPOnsitePosted 2 weeks ago
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About the role

AI summarised

Join Applied Materials, a global leader in materials engineering solutions for the electronics industry. As a GPS Engineer (CVD), you will be instrumental in supporting our cutting-edge equipment by developing service procedures, troubleshooting complex issues, and training customers to drive material innovation.

EquipmentOnsiteEngineering

Key Responsibilities

  • Develop new procedures and Best Known Methods (BKMs) to service new products and contribute to the FMECA process.
  • Participate in or own first chamber Build & Test in Apps lab, resolving issues and collaborating with Engineering on identified problems.
  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues, participating in or owning the CAPA process.
  • Develop and document procedures for product installation (start-up), retrofitting, and maintenance through Technical Product Manuals.
  • Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs), and troubleshooting guides as needed.
  • Develop initial training packages for new products and train Customer Engineers, Process Engineers, and Technical Product Support staff before shipments.

Requirements

  • More than 5 years of relevant experience in the semiconductor industry.
  • Excellent communication and interpersonal skills.
  • Confident ability to liaise with internal and external stakeholders of various seniorities.