SMRT

Executive, Partner Sales

SMRT
Public Transport & Rail OperationsSingapore, SGOnsitePosted 1 month ago

About the role

AI summarised

The Partner Sales Executive is responsible for acquiring and onboarding new driver-partners into vehicle leasing programmes for Taxi, PHV, and Limousine fleets. The role involves sales conversion, relationship building, CRM management, and ensuring high vehicle hire-out rates through effective engagement and compliance with policies. It requires sales experience, strong communication skills, and a valid driving license.

TransportOnsite

Key Responsibilities

  • Proactively source and acquire new drivers through walk-ins, leads, referrals, outreach activities and ground engagement
  • Understand driver needs and recommend suitable vehicle or leasing solutions
  • Explain leasing packages, rental structures, incentives, and onboarding requirements clearly to prospective drivers
  • Follow up promptly on sales leads and convert enquiries into confirmed hirers through effective sales engagement
  • Manage sales leads through CRM or internal systems and maintain accurate records of customer interactions and status updates
  • Achieve monthly individual acquisition, conversion KPIs
  • Build trust and maintain professional relationships with prospective drivers
  • Own the driver journey from first enquiry to successful onboarding, act as primary contact during the first 1 month of driver’s tenure
  • Address enquiries relating to rental terms, payment cycles, and operational policies
  • Guide drivers through documentation, system setup, and vehicle collection
  • Coordinate with operations and support teams to ensure smooth vehicle collection

Requirements

  • Diploma or other equivalent qualification
  • At least 2 years of sales experience (preferably in mobility or automotive industry)
  • Strong communication and persuasion skills
  • Comfortable engaging frontline driver community
  • Sales-driven with strong follow-up discipline and ownership mindset
  • Comfortable working in a fast-paced and dynamic environment
  • Minimum 1 year of safe driving experience (possession of a valid Class 3/3A driving license)
  • Proficient in Microsoft Office Suite
  • Excellent organisational and multitasking abilities
  • Skilled in navigating and coordinating with internal teams and external stakeholders
  • Collaborative mindset with a focus on team success