About the role

AI summarised

The Field Service Engineer 1 role at Lam Research involves providing on-site support for etch, clean, and deposition equipment at customer locations. Responsibilities include installation, preventive maintenance, troubleshooting, and repair of semiconductor manufacturing tools, along with customer interaction and service documentation. The role requires willingness to travel, work rotating shifts, and operate in cleanroom environments while representing the company professionally.

EquipmentOnsiteField Service Engineering

Key Responsibilities

Install and/or relocate equipment at customers’ sites
Conduct associated start-up, cut over and check-out activities on newly installed systems
Provide warranty tool support or paid service for out-of-warranty tool by performing on-site preventive maintenance
Attend to equipment abnormalities and coordinate service actions with customer to minimize downtime
Apply troubleshooting techniques to eliminate equipment malfunctions
Conduct diagnostic procedures to isolate problems and assess severity of malfunctions
Determine corrective actions required or escalate for assistance
Replace defective units, components, or parts where appropriate
Implement field modifications or updates as released in Engineering Change Orders (ECOs)
Prepare and maintain accurate logs, service records, part usage documentation, and diagnostic updates

Requirements

Bachelor’s degree with no previous professional experience; or equivalent work experience
Self-starter who can work independently and has a deep desire to learn and grow
Strong interpersonal and communication skills
Able to actively engage customers on technical solutions
Willing to support short term, overseas assignment
Able to work swing shift (Tues – Sat and/or Sun – Thur)
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
Able to work in a clean room environment while wearing personal protective safety equipment or cleanroom suit
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
Able to travel frequently, domestically and internationally, based on customer needs
Flexibility to work a variety of shifts including compressed and alternative workweeks including overtime and on-call if needed
Able to perform rostered 24/7 on call standby duty for a week
Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
Prior experience working in electronics field a plus
Communication skills, both written and verbal, in English
Foundational analytical and problem-solving skills