Deloitte

T&T Senior Manager - Operations, Industry & Domain Solutions (Payment) - MY / SG

Deloitte
ConsultingSingapore, Singapore, SG Kuala Lumpur, MYOnsitePosted 1 day ago

About the role

AI summarised

Join Deloitte's Financial Services industry group to advise clients on strategic transformations across banking segments (retail, SME, wholesale, wealth) in SEA. You will drive business value by architecting transformation agendas, implementing solutions, and helping clients refine their business models through innovative practices and technology.

ConsultingOnsiteEngineering, AI & Data

Key Responsibilities

  • Identify client's business requirements, overall strategy, and opportunities for efficiency in existing processes or service design.
  • Conduct extensive desktop and on-the-ground research, including market sizing and competitive benchmarking.
  • Develop draft pitch proposals, including storyboarding, data analysis, opportunity sizing, and fee estimates.
  • Utilize tech, human-centered design thinking, and innovative approaches to solve complex business needs.
  • Facilitate client workshops for current state assessment and future state design planning.
  • Assess restructuring operating models, organizational structures, and business processes to streamline core operations.

Requirements

  • Proven ability to drive business value through execution and implementation of strategic transformations.
  • Experience working across banking segments (retail, SME, wholesale, wealth) is beneficial.
  • Ability to build deep professional relationships across a diverse network.
  • Strong problem-solving skills in complex business environments.
  • Demonstrated ability to lead and manage projects from architecture through execution.
  • Commitment to delivering exceptional quality results and stakeholder value.