About the role
AI summarisedTechnical Product Support Engineer focused on E-beam technology, responsible for troubleshooting, installation, and performance optimization of semiconductor equipment and beta tools.
EquipmentOnsiteEngineering
Key Responsibilities
- Troubleshoot complex hardware and software issues on E-beam systems
- Support beta tools during installation and calibration phases
- Resolve early phase equipment issues to ensure system stability
- Analyze and communicate system performance metrics including Uptime, MTBF, and Availability
- Develop and maintain technical documentation such as Change Engineering Notes (CENs) and Best Known Methods (BKMs)
Requirements
- Bachelor’s degree in Engineering or Physics-related discipline
- Prior professional experience with semiconductor equipment
- Hands-on expertise with E-beam systems and complex hardware/software troubleshooting
- Experience supporting beta tools throughout installation and early phase resolution
- Ability to analyze system performance metrics like Uptime, MTBF, and Availability
- Strong communication skills with preferred experience in CEN and BKM documentation