About the role
AI summarisedSenior Manager role in Deloitte's Financial Services consulting practice, leading digital transformation and strategy engagements for banking clients across Southeast Asia. Responsibilities include client advisory, project delivery, team leadership, and business development, with a focus on operating model transformation, customer experience, and digital enablement.
BusinessFull-timeEngineering, AI & Data
Key Responsibilities
- Collaborate with clients to understand their business needs, challenges, and goals within the financial services industry.
- Lead or Manage: Opportunity Management – RFI /RfP Process, Solution Designing, Budgeting and Account Planning
- Delivery Management – Project Management, Manage Project Team, Project P&L
- Leadership - Mentor and coach team members, fostering their professional growth and development within the banking consulting domain
- Provide subject matter expertise in banking industry trends, regulations, and best practices to guide clients in making informed decisions
- Collaborate with cross-functional teams, including data analysts, technology experts, and business development, to deliver comprehensive solutions to clients.
- Stay updated on emerging technologies, market trends, and regulatory changes affecting the financial services industry to provide proactive advice to clients
Requirements
- Tertiary qualification in a business, actuarial, finance or technology discipline.
- Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
- Minimum 12 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking Institutions.
- Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
- Types of role led: Digital transformation of within a bank; Transformation in company or bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign; Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability); Actuarial, risk, technology, digital, human capital related projects; Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation
- Experience with Agile/Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
- Human-centered design thinking, logical structuring, and analytical problem-solving skills
- Tech fluency and knowledge to provide advice to business, experience and understanding of Cloud solutions and platform implementation
- Proficient in Excel and PowerPoint usage to present recommendations to client.
- Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Ability to build consensus and foster change in ambiguous settings.