About the role
AI summarisedManager of Digital Services (Low Code Application Development) at an airport/aviation company, responsible for leading a team to design, develop, and manage B2B enterprise solutions on low-code platforms like OutSystems. The role involves full lifecycle management from architecture and requirements to deployment and support, with a focus on digital transformation and omni-channel user experience.
BusinessFull-time6888
Key Responsibilities
- Contribute to the solution design for B2B web and mobile applications, translating business requirements into well-designed, scalable, and secure application features.
- Assist and support with the Head of Digital Services to shape the long-term technical roadmap, ensuring digital initiatives are architecturally sound and aligned with business goals.
- Monitor and enforce architectural and platform governance policies for the low-code environment to ensure consistency, quality, and security.
- Provide technical guidance to junior/outsourced developers and promote agile methodologies and best practices within the project team.
- Lead the delivery of B2B application development projects throughout the entire lifecycle, from ideation and business case development to deployment and support.
- Collaborate with and provide technical oversight to internal teams and external vendors to ensure the successful implementation of solutions.
- Perform rigorous program and change management to ensure delivered solutions meet all functional, performance, privacy, and operational requirements.
- Manage vendor relationships to ensure maintenance, support, and system enhancements comply with service level agreements.
- Continuously refine and improve business and IT processes based on performance metrics and user feedback.
- Define and track KPIs related to the low-code platform's usage and effectiveness to drive process improvements.
Requirements
- An accredited degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related discipline.
- At least 3-5 years of working experience, with a significant portion focused on solution development and technical design, preferably in large corporations with customer-facing, business-critical IT systems.
- Strong analytical, project management, and communication skills; self-motivated and effective in a team.
- Hands on experience in architecting and delivering enterprise digital solutions using low-code development platforms.
- Excellent communication, verbal, written, and presentation skills to effectively describe and defend architectural decisions and proposed solutions to internal and external parties.
- Possession of low code platform certifications (e.g., Architecture Specialist, Professional/Expert Developer) is highly desirable, demonstrating hands-on experience designing, developing, and deploying robust applications on the platform.
- Strong practical knowledge of both DevSecOps principles (CI/CD, Infrastructure as Code, automated security) and IT Service Management (incident, problem, and change management).