About the role
AI summarisedThis internship role supports enterprise SSD customer support engineering by developing AI-enhanced tools, assisting with firmware and qualification processes, contributing to failure analysis, and managing customer issue resolution. The role requires technical knowledge of storage systems, programming proficiency, and strong communication skills. It is designed for students pursuing degrees in electronic or computer engineering who can thrive in a fast-paced, collaborative environment.
IDMOnsiteSTPG
Key Responsibilities
- Develop AI‑enhanced tools that streamline CSE workflows and improve issue resolution efficiency
- Contribute to failure analysis (FA) for returned materials during high‑volume manufacturing (HVM) stages
- Support customer issue management, driving technical problems to closure through analysis, collaboration, and clear communication
Requirements
- Currently pursuing a Bachelor’s degree in Electronic Engineering or Computer Engineering
- Excellent knowledge of system storage and platform ingredients (CPU, Memory, drivers, OS, firmware)
- Experience with storage interfaces (SATA, SAS, PCIE, NVME) is a plus
- Proficiency in C-based programming and Python
- Ability to work independently in a fast-paced environment and adapt to change
- Strong analytical, problem-solving, and project management skills
- Effective oral and written communication skills
- Self-motivated and enthusiastic in a dynamic environment