About the role
AI summarisedApple is seeking a Network Provisioner to support Asia Pacific carrier and infrastructure operations, acting as a liaison between internal teams and regional carrier partners. The role involves coordinating network augments and migrations to ensure seamless regional connectivity, requiring strong technical acumen and communication skills.
TechnologyFull-timeSoftware and Services
Key Responsibilities
- Serve as a key liaison between Apple's Networking Deployment, Implementation and Operations teams, regional carrier partners, and internal tooling and development organizations.
- Coordinate and facilitate efforts for network augments and migrations, helping ensure seamless regional connectivity that supports Apple's global mission.
- Manage end-to-end service delivery of network circuits across multiple projects by coordinating and tracking both carrier milestones and internal workflow progress to ensure timely completion.
- Interpret carrier KMZ and critically review the scope of work for potential roadblocks and design risks like shared fate.
- Partner with colocation facility providers, including understanding campus and extended cross connects, meet-me room (MMR) access, carrier-neutral interconnection options, diverse entry points, and physical connectivity choices.
- Apply networking knowledge of how physical and logical end-to-end connectivity is established from cross connects and carrier handoffs through to IP addressing and routing.
- Develop and partner with Tooling & Development teams to continually improve internal tools.
- Facilitate cross-cultural communication across geographically distributed teams.
Requirements
- 5+ years of experience in network operations including technical project coordination and handling of carrier relations.
- Demonstrated ability to coordinate complex, cross functional programs across multiple teams.
- Strong analytical and problem-solving skills with a data informed approach to decision making.
- Technical experience delivering Wave services through external carrier or telecommunications partners, including familiarity with unprotected vs. protected wavelength circuits and backup path configurations.
- Working knowledge delivering Ethernet services through external carrier or telecommunications partners, including switched vs. dedicated configurations.
- Ability to interpret carrier KMZ and critically review the scope of work for potential roadblocks and design risks like shared fate.
- Partner and colocation facility provider knowledge, including an understanding of campus and extended cross connects, meet-me room (MMR) access, carrier-neutral interconnection options, diverse entry points, and the range of physical connectivity choices available within a colocation environment.
- Networking knowledge of how physical and logical end-to-end connectivity is established from cross connects and carrier handoffs through to IP addressing, and routing.
- Experience with network augmentation planning, capacity management, or infrastructure migrations.
- Familiarity with operational tooling platforms and ability to translate operational needs into tool requirements for engineering teams.
- Familiarity with submarine cable systems and terrestrial backhaul and ability to review carrier circuit designs which incorporate these components.
- Professional proficiency in Japanese and/or Chinese (spoken and written).
- Background in a technology company or global telecom environment.
- Knowledge of regional carriers and partner facilities (including data centers), network access points and carrier-neutral colocation facilities.
- Familiarity with (and ability to review) cage/rack elevations and layouts for designing and maintaining physical diversity within data centers and colocation facilities.
- Network operational knowledge to facilitate augments and migration planning in partnership with network engineering teams.
- CCNA or similar certifications is preferred.