About the role
AI summarisedTemporary customer service assistant role in Singapore, handling customer inquiries and providing support.
BusinessFull-timeGeneral
Key Responsibilities
- Handle customer inquiries via phone and email
- Provide accurate information about products and services
- Resolve customer complaints in a timely manner
- Maintain customer records and update account information
- Coordinate with internal teams to ensure customer satisfaction
- Assist with order processing and follow-ups
Requirements
- Previous customer service experience preferred
- Good communication skills in English
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office applications
- Team player with a positive attitude
- Willingness to learn and adapt