About the role
AI summarisedThe Field Applications Engineer supports KLA's reticle and photomask inspection systems by providing technical application support, customer training, and pre-sales activities. Responsibilities include conducting acceptance tests, developing recipes, executing projects, and collaborating with marketing and sales teams to align product applications with customer needs. The role requires travel to customer sites and involves escalating technical issues to product divisions for resolution.
EquipmentOnsite
Key Responsibilities
- Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems
- Makes presentations on all aspects of products
- Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities
- Assists marketing and Account Sales in assessing potential application of company products to meet customer needs
- Provides follow-up support in disseminating technical information on specific applications
- Escalates field applications issue to product division and follow up for issue fix
- Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors
- Working with customers and division to improve the benefit of reticle inspectors
- Generate BKM, project summary report, customer's use cases summary and product value pitch information summary
Requirements
- Master’s level degree in a technical field with at least 3~5 years of experience in semiconductor industry
- Doctorate (Academic) in a technical field with at least 1-3 years of experience
- Excellent communication, organization, analytical and interpersonal skills
- The individual must also be self-driven, yet a strong team player
- Experience with mask manufacturing or lithography is a strong plus