About the role
AI summarisedInside Sales Representative for a 6-12 month maternity cover at Siemens Digital Industries Software in Ra'anana, Israel. The role involves renewing software licenses and maintaining customer relationships, requiring fluency in German and English.
IndustrialFull-timeSales
Key Responsibilities
- Manage the renewal process for software license agreements with existing customers in the DACH region.
- Proactively contact customers to discuss renewal options and ensure timely contract closures.
- Build and maintain strong relationships with key customer contacts to drive retention.
- Collaborate with internal teams (sales, support, legal) to resolve customer issues and optimize renewal terms.
- Track and report on renewal pipeline, forecasts, and performance metrics.
- Identify upsell and cross-sell opportunities during renewal conversations.
- Maintain accurate records of customer interactions and transactions in CRM system.
- Provide exceptional customer service to ensure high satisfaction and loyalty.
Requirements
- Fluency in German and English (both written and spoken) is mandatory.
- Previous experience in sales, customer service, or account management is preferred.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- High level of attention to detail and organizational skills.
- Self-motivated with a results-driven mindset.
- Experience in software or technology industry is a plus.
- Bachelor's degree in Business, Marketing, or related field is advantageous.