About the role
AI summarisedThis role at Changi Airports International involves delivering consultancy services to airports worldwide, focusing on economic analysis, airport operations, and commercial development. The Analyst/Associate Manager will work on diverse projects, from traffic forecasting to retail layout design, and will rotate across functional areas to gain broad exposure in airport management.
BusinessFull-timeInternational Projects
Key Responsibilities
- Conduct macroeconomic research and data-driven traffic forecasts to support airport investment evaluations and consulting services.
- Contribute to projects ranging from passenger forecasts for CAI assets to optimal commercial rent pricing and business case analysis for external clients.
- Assist in analyzing operational processes and passenger touchpoints to help client airports identify gaps and opportunities for improving efficiency, service standards, and cost-effectiveness.
- Support the planning and management of airport terminals, airside operations, Operational Readiness and Airport Transfer (ORAT) and other operational areas.
- Assist in developing aeronautical revenue streams for airports which include increasing flights, passenger traffic, and cargo volumes through traffic development initiatives, and optimizing aeronautical tariffs to enhance competitiveness and commercial viability.
- Support the development of commercial programmes for non-aeronautical activities, including terminal concessions such as duty-free, travel retail, advertising, F&B, and passenger services, as well as auxiliary activities like ground handling, cargo handling, catering, refueling and general aviation.
- Assist in commercial revenue forecasting, retail layout design, drafting lease documents, and coordinating stakeholder engagement including tenants, airlines, and regulatory bodies.
- Oversee fit-out, housekeeping, and operational readiness of retail spaces.
- Work with cross-functional teams (Traffic Development, Non-Aero Commercial, Operations, Engineering) to bring projects to successful completion, often in overseas settings.
- Assist Project Directors in coordinating project timelines, deliverables, and resources, ensuring smooth execution and alignment across teams.
- Rotate across different projects and functional areas, including Traffic Development, Non-Aeronautical Commercial, and Airport Operations.
- Work closely with Project Directors to develop high-quality presentation materials and support the communication of complex economic or technical concepts in a clear and structured manner.
Requirements
- Degree in Business, Economics, Finance, Engineering or related fields.
- At least 2 years of working experience, preferably in consulting, project management, or aviation-related roles.
- Strong analytical and quantitative skills, with proficiency in data analysis and financial modeling.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Willingness to travel frequently for overseas projects.
- Proactive, hands-on attitude with a 'roll-up-your-sleeves' approach.
- Strong stakeholder management and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).