Resmed

Senior Business Analyst

Resmed
MedTechSingapore, SingaporeOnsitePosted 1 month ago

About the role

AI summarised

ResMed is seeking a Senior Business Analyst to support its global digital transformation initiative, focusing on APAC Distribution and Trade Operations. The role involves bridging global solution design with regional execution by capturing current-state processes, validating future-state designs in Oracle Fusion ERP, coordinating testing, and supporting deployment across APAC markets. The analyst will work closely with cross-functional teams in APAC, Europe, and the US to ensure regional requirements are incorporated into system changes and drive adoption.

MedTechOnsite

Key Responsibilities

  • Support workshops to capture current and target state across distribution, logistics, warehouse operations, and order fulfillment
  • Document workflows using Visio or similar tools with clear traceability from requirements to testing
  • Create structured business requirements, use cases, and functional documentation aligned to global standards and APAC needs
  • Conduct data-driven impact analysis using SQL, Excel, Tableau, or equivalent tools
  • Perform data validation and testing using Oracle queries, extracts, and reports to confirm accuracy and completeness
  • Coordinate and support UAT planning, execution, defect tracking, and sign-offs
  • Collaborate with global teams to refine requirements and ensure successful solution delivery
  • Participate in global and regional program reviews, design sessions, and validation meetings
  • Work closely with IT, GTS, supply chain operations, and distribution teams to ensure business needs are understood and delivered
  • Support data validation and impact assessments
  • Prepare documentation for regional alignment, decision-making, and risk/issue tracking

Requirements

  • Bachelor’s degree in business, Supply Chain, IT, Engineering, or related field
  • 5+ years' experience in Business Analysis, Digital Transformation, or Process Improvement roles
  • Understanding of Distribution, Logistics, Fulfillment, or Trade Compliance operations
  • Familiarity with APAC regulatory and operational requirements
  • Proven experience facilitating workshops and developing clear, structured documentation
  • Proficiency with workflow tools (Visio) and requirement tracking platforms
  • Strong working knowledge of ERP systems, with the ability to extract and analyse data, run queries, validate transactions, and support operational analysis across order management, inventory, procurement, and distribution functions
  • Proven ability to interpret ERP process flows, master data structures, and transactional logs to support business analysis, issue diagnosis, and end-to-end process troubleshooting
  • Experience supporting UAT and process validation in complex or regulated environments
  • Strong communication skills across cultures and stakeholder groups
  • Prior experience with Oracle Fusion ERP or Oracle EBS
  • Exposure to Jira, Confluence, Objective, Smartsheet, or other project tools
  • Background in regulated industries (MedTech, Healthcare, Pharma)
  • Background in Supply Chain- Operations and Distribution
  • Lean/Six Sigma or Business Analysis certifications a plus