About the role

AI summarised

The Commercial Subsidiaries Group Relationship Manager (Vice President) at Citi is responsible for driving growth of CCB NAM inbound referrals to Singapore, developing new-to-bank business relationships, and managing a portfolio of subsidiary clients. The role involves client acquisition, onboarding, cross-selling, credit administration, and ensuring compliance with regulatory requirements.

BusinessFull-timeGeneral

Key Responsibilities

Drive growth of CCB NAM inbound referrals to Singapore and develop new-to-bank business relationships
Drive New Client Acquisitions and New Client Conversions through building a collaborative partnership and executing a cohesive strategy with CCB PAMs globally
Deliver smooth, efficient and timely account onboarding experience for CCB parented subsidiary clients in Singapore
Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' commercial banking needs and requirements
Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate 'Know Your Client' (KYC) and other compliance deliverables are met
Identifies cross-sell opportunities to deepen and increase share of wallet
Maximizes client experience by proactive sharing markets updates, trend and intelligence
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Networks with internal and external stakeholders to identify avenues for new business opportunities
Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

Requirements

8 - 10 years of experience
Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions
Demonstrates advanced level of Early Warning Detection skills
Demonstrates advanced credit skills; able to structure all type of credit deals
Ability to work effectively in team setting
Ability to coordinate multi-functional teams to provide an exceptional client experience
Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
Ability to work under pressure while making sound decisions
Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs
Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
Able to quickly adapt priorities based on the latest data insights
Bachelor's/University degree, Masters degree preferred