About the role
AI summarisedLead and grow the Customer Strategy & Design practice within Deloitte Digital Southeast Asia, focusing on driving digital transformation for Financial Services Industry (FSI) clients with a specialization in Technology. This role bridges business and customer strategies through design, technology, and data to deliver end-to-end client impact.
ConsultingOnsiteCustomer
Key Responsibilities
- Lead and scale a high-performing consulting team focused on FSI digital transformation (tech).
- Define and drive the practice vision across digital platform innovation and transformation delivery.
- Develop repeatable offerings, frameworks, and accelerators tailored to banking, insurance, and wealth management.
- Own and drive revenue targets for the FSI consulting practice through strategic client engagements.
- Shape Go-To-Market (GTM) strategy, including industry positioning and thought leadership.
- Lead complex deal pursuits, translating client challenges into scalable digital, data, and CX-led transformation solutions.
- Oversee the delivery of large-scale transformation programs, including roadmap definition and value realization.
Requirements
- Proven experience in Customer Strategy & Design or a related consulting domain.
- Deep understanding of Financial Services Industry (FSI) technology and business models.
- Demonstrated ability to lead high-performing consulting teams.
- Strong background in digital transformation delivery.
- Proven track record in sales, business development, and revenue generation within consulting.
- Ability to build trust-based relationships with C-level stakeholders and influencers.