About the role

AI summarised

The Senior Analyst Finance – AP Diagnostics Customer Services plays a critical role in driving regional aggregation, financial transparency, and productivity improvement across Asia Pacific. This regionally anchored position consolidates finance responsibilities, acting as a key partner to Service Operations, Business Excellence, and Regional DX CS Management to enable efficient resource deployment and disciplined cost governance.

IndustrialOnsiteFinance

Key Responsibilities

Act as the regional controller for AP DX Customer Services, managing aggregated service cost structures (labour, non-labour, overheads) and ensuring regional performance transparency across countries.
Drive regional standardization of financial processes, KPIs, and reporting to reduce fragmentation and manual effort.
Coordinate MTA / MBR, rolling forecasts, and monthly performance reviews at the regional level, ensuring consistency across all organizational levels.
Own end-to-end management cost center controlling, including budgeting, forecasting, actuals monitoring, and headcount planning.
Partner with Service Operations to translate operational initiatives into measurable financial impact and define productivity KPIs.
Act as a trusted finance partner to regional leadership, preparing performance reviews on cost, productivity, and profitability drivers.
Ensure financial transparency, compliance, and audit readiness across AP DX CS by overseeing service-related accruals and provisions.

Requirements

Proven ability to manage aggregated service cost structures and drive financial transparency across multiple countries.
Strong understanding of budgeting, forecasting, and actuals monitoring processes.
Ability to drive standardization of financial processes and KPIs across a region.
Experience in cost center controlling and headcount planning/FTE cost transparency.
Proven ability to partner with operations teams to link operational performance to financial outcomes.
Strong analytical skills for scenario modelling and cost-impact analysis.