About the role
AI summarisedThe Executive for Training and Development designs and delivers training programs focused on service excellence for frontline staff in rail and bus operations. Responsibilities include curriculum development, digital learning resource creation, coaching service champions, and aligning training with organizational goals. The role requires a degree, 2+ years of L&D experience, and certification in ACTA or ACLP, with familiarity in adult learning models and e-learning authoring tools.
TransportOnsite
Key Responsibilities
- Design and develop curriculums and courseware that are relevant, effective and maintain high standard of operational, technical and service excellence competencies
- Conduct Learning/Training aligned with stakeholders and organizational goals
- Design and develop digital learning resources for blended, self-directed and bite-sized learning
- Coach and mentor service champions with train the trainer programme
- Consolidate monthly feedback review from station ops to review performance
Requirements
- Degree in any discipline with a minimum of 2 years of relevant work experience in learning and development role
- ACTA or ACLP-certified or equivalent qualification
- Good knowledge of SkillsFuture initiatives and Skills Frameworks
- Experience in the instructional design process with working knowledge of adult learning concepts and technique
- Familiarity with various training models such as online, blended, workplace learning
- Good knowledge in Skills framework, with preferred experience in WSQ/Skills Framework courseware development and accreditation
- Familiarity with issues pertaining to copyright regulations in curriculum
- Ability to build strategic working relationships with groups and individuals with diverse or competing interests or diverse perspectives
- Organized, meticulous, and able to multi-task in a dynamic environment
- Strong team player and resourceful individual with a keen desire to innovate
- Good communication (written and verbal), interpersonal and leadership skills
- Good to have knowledge in Adobe Photoshop, Illustrator, Premiere and Articulate Storyline