About the role

AI summarised

The Assistant VP, Critical Facilities Supervisor oversees the operations and maintenance of critical facilities, including data centers, at a financial institution. This role ensures high availability, manages teams, and drives continuous improvement in infrastructure reliability and efficiency.

BusinessFull-timeGeneral

Key Responsibilities

Oversee the day-to-day operations and maintenance of critical facilities, including data centers, ensuring 99.999% uptime.
Lead and manage a team of facilities engineers and technicians, providing guidance and performance management.
Develop and implement standard operating procedures (SOPs) for critical systems such as UPS, HVAC, fire suppression, and BMS.
Coordinate with vendors and contractors for preventive maintenance and emergency repairs.
Monitor facility performance metrics and generate reports for senior management.
Conduct risk assessments and develop mitigation strategies for critical infrastructure.
Manage budgets for facilities operations, including capital and operational expenditures.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO, SOC, PCI-DSS).
Lead incident response and root cause analysis for facility-related outages.
Drive continuous improvement initiatives to enhance energy efficiency and operational reliability.

Requirements

Bachelor's degree in Engineering, Facilities Management, or related field.
Minimum 8-12 years of experience in critical facilities management, preferably in banking or data center environments.
Proven experience managing teams and vendors in a 24/7 operations environment.
Strong knowledge of critical infrastructure systems: UPS, HVAC, fire suppression, BMS, EPMS, DCIM.
Familiarity with industry standards and compliance frameworks (ISO, SOC, PCI-DSS).
Excellent leadership, communication, and stakeholder management skills.
Ability to develop and implement SOPs and emergency response plans.
Experience with budgeting and financial management for facilities operations.
Certifications such as CEM, CFM, or CDCP are preferred.
Willingness to work onsite and respond to emergencies outside regular hours.