About the role
AI summarisedProcess Support Engineer (CMP) provides on‑site customer support, system installation, diagnostics and repair, develops advanced semiconductor processes, designs and analyzes experiments, troubleshoots complex issues, and collaborates with internal and customer teams while mentoring
EquipmentOnsiteEngineering
Key Responsibilities
- Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
- Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
- Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
- Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
Requirements
- Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
- 4–7 years of experience in the semiconductor process preferably in CMP process
- Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
- Based at customer's site daily (North)