About the role
AI summarisedField Applications Engineer providing technical support for KLA reticle and photomask inspection systems in the semiconductor industry. Responsibilities include customer training, recipe setup, project execution, and pre-sales activities. Requires a Master's degree and 3-5 years of semiconductor experience.
EquipmentFull-timeGeneral
Key Responsibilities
- Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations on all aspects of products.
- Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.
- Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.
- Provides follow-up support in disseminating technical information on specific applications.
- Escalates field applications issue to product division and follow up for issue fix. Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Working with customers and division to improve the benefit of reticle inspectors.
- Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.
- Traveling to customer sites is required.
Requirements
- Master's level degree in a technical field with at least 3~5 years of experience in semiconductor industry, or Doctorate (Academic) in a technical field with at least 1-3 years of experience.
- Excellent communication, organization, analytical and interpersonal skills. The individual must also be self-driven, yet a strong team player.
- Experience with mask manufacturing or lithography is a strong plus.