About the role
AI summarisedThis role at Changi Airport involves driving the design, implementation, and enhancement of IT systems supporting airport operations and commercial ecosystem. The Senior Associate/Assistant Manager will collaborate with stakeholders and vendors to manage IT and cybersecurity solutions, track KPIs, and stay updated on industry trends.
BusinessFull-time6996
Key Responsibilities
- Develop a thorough understanding of airport and commercial operations, including the key stakeholders, systems, and processes
- Collaborate with vendors and stakeholders to strategise, develop, deploy, maintain IT, and cybersecurity solutions that meet contractual, business, operations, and security requirements
- Establish and track key performance indicators to monitor the effectiveness and drive improvements
- Manage projects and operational activities to ensure timely and successful delivery of IT solutions
- Build and maintain strong relationships with key stakeholders and industry partners
- Stay updated on industry developments, potential impact, and recommend relevant actions
Requirements
- Degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related discipline
- Preferably 2-3 years of experience in the IT industry, in areas such as software development, technical trouble shooting, project management, or support operations
- Work experience in retail systems, point-of-sales (POS) systems, lease management systems, digital display, or content management system is an advantage
- Ability to review solution designs, assess technical feasibility, ensure alignment with enterprise architecture and security standards
- Good understanding of cybersecurity fundamentals, cloud computing concepts (eg. AWS, Azure) and IT infrastructure including network, servers and databases
- Project management certification (e.g. PMP, Agile, Scrum) will be an advantage
- Fresh graduates with strong potential are welcome to apply
- Strong interpersonal and written/verbal communication skills, able to engage diverse stakeholders with a passion for enabling all to succeed
- Analytical, team-oriented with a strong sense of responsibility, solid IT knowledge, with a keen problem-solving mindset
- Innovative, keen to learn, and with a strong interest in emerging technologies and their practical application in operations