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Jobfoundry
Apple

Software Engineer (SAP Development Support), Enterprise Systems

Apple
TechnologySingaporeFull-time2 months ago
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About the role

AI summarised

This is a senior SAP ABAP Support Engineer role at Apple, within the IS&T organization's SAP Development Team. The engineer will support enterprise applications for Sales, Retail, Services, Finance, and Operations, focusing on developing, troubleshooting, and maintaining business applications on SAP platforms including S/4HANA.

TechnologyFull-time

Key Responsibilities

  • Monitoring support quality and ensuring process adherence
  • Identifying technical improvement areas for teams and/or individuals for effective support
  • Identifying automation opportunities and implementing such efforts
  • Being on call during assigned on-call time and attending to production issues timely
  • Interacting with SAP Support Functional, BASIS, and Security teams on a regular cadence
  • Issue management, proactive system monitoring, system upgrades, support packs, and minor enhancements

Requirements

  • 5 years professional experience in SAP Application Development and production support
  • 5 years professional experience in developing custom applications in ABAP and troubleshooting/customizing SAP delivered standard applications (order to cash)
  • Experience with IDOCs, BAPI, RFCs and Web services
  • 2 years professional experience with Application programming on S/4HANA including RAP, OData, CDS Views, SAP FIORI
  • 2 years professional hands-on experience with System upgrades and Support packs
  • 2 years professional hands-on development experience in Eclipse
  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience
  • Hands on experience in Performance Tuning for ABAP and CDS, HANA applications
  • Ability to collaborate closely with Functional Consultants to drive issues to closure
  • Must be flexible to participate in rotational on-call support schedule and to respond to production issues immediately
  • Knowledge of SAP technologies/frameworks such as SAPUI5 and SAP BTP Services is a plus
  • Experience in Production Support projects
  • Knowledge of SAP SqlScript for HANA
  • Hands on experience with API testing tools like Postman, SOAP UI
  • Knowledge of debugging web application using browser dev tools like Chrome DevTools