About the role
AI summarisedJoin Applied Materials, a global leader in materials engineering solutions, to provide hands-on technical support for cutting-edge equipment used in manufacturing display and semiconductor chips. This role involves collaborating with senior engineers to install, maintain, and troubleshoot complex customer equipment.
EquipmentOnsiteCustomer Service & Support
Key Responsibilities
- Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
- Use digital analytics for troubleshooting issues
- Apply basic diagnostic techniques to assess equipment and address technical issues with guidance
- Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
- Coordinate and communicate directly with customers regarding service needs
- Participate in projects to meet organizational goals
Requirements
- Completion of an Associate degree, military technical training, field service experience, or trade certification
- 1–2 years of work experience in customer/field service support, or a related technical field
- Ability to read and interpret electrical and mechanical schematics
- Experience diagnosing and resolving basic technical challenges
- Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
- Familiarity with hand tools and their appropriate usage, including digital multimeters
- Effective written and verbal communication skills
- Basic knowledge of Microsoft Excel, Word, and PowerPoint
- Possession of a valid driver’s license and ability to obtain a passport if travel is required