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Lalamove

Driver Operations Coordinator/Associate (6 Months Contract)

Lalamove
BusinessSingaporeFull-time24 months ago
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About the role

AI summarised

Driver Operations Coordinator/Associate (6-month contract) at Lalamove, a leading on-demand delivery platform. The role involves liaising with drivers and clients, coordinating logistics, preparing reports, and handling same-day deliveries. Requires proficiency in MS Office and G-Suite, excellent communication skills, and ability to work evening shifts including weekends.

BusinessFull-timeSingapore

Key Responsibilities

  • Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients' requirements
  • Partner with driver operations team to coordinate on logistics personnel (e.g. truck drivers) according to availabilities and requirements for projects
  • Prepare EOD report and invoices when required for client and local team
  • Arrange same-day deliveries for events and projects
  • Attend to clients' request and assist with claims for additional charges
  • Assist with sorting and packing whenever necessary

Requirements

  • Proficient in MS Office - Word, Excel, and PowerPoint
  • Familiar with G-Suite
  • Attention to detail and ability to resolve customer issues
  • Excellent communication and interpersonal skills
  • 5-day work week, must be able to commit 1 weekend
  • Must be able to commit to Evening Shift (1pm - 10pm)