About the role

AI summarised

The Operations and Process (SAP) Analyst will oversee finished goods operations in a third-party logistics warehouse, manage day-to-day activities, ensure compliance with business metrics, and drive process improvements using SAP S/4HANA and ECC systems. The role involves training end-users, troubleshooting system issues, analyzing business requirements, designing test plans, and maintaining procedures. The analyst will also lead performance management, support continuous improvement initiatives, and ensure adherence to QMS and regulatory standards.

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Key Responsibilities

Oversees, drives and coordinates with 3PL and personnel from various internal Micron departments on activities relating to daily operations, inventory and packaging materials management to ensure department and business critical metrics are met
Collaborate with 3PL personnel for process compliance and training relating to new process or process changes
Train end-users on new processes and system functionalities post-change
Troubleshoot issues and provide first level system support on system issues
Analyze and translate business requirements into functional specifications and test case scenarios
Design and execute testing plans for FG processes in S/4HANA, including integration and user acceptance testing
Find opportunities and lead changes for process improvements
Responsible for maintaining up-to-date procedures and conducting internal audits
Manage direct reports work performance, including prioritizing work, assigning training, setting performance goals, and conducting performance appraisals
Lead / support department performance through critical metric tracking, continuous improvement projects, global initiatives as well as ensure compliance to QMS standards and regulatory compliance initiatives

Requirements

Degree in any field
At least 5-10 years' relevant experience in warehouse operations, inventory management, logistics, and supply chain processes
Hands-on experience with SAP ECC and S/4HANA, especially in FG domain (SD, MM, WM, or EWM modules)
Preferred experience in semiconductor industry
Strong leadership, interpersonal, and communication skills with the ability to interact with all management levels and external partners
Independent, self-motivated great teammate
Strategic problem solver who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction
Capable of interpreting procedures, exercising judgment in complex situations, and implementing process improvements
Excellent problem-solving, decision-making, and analytical abilities
Able to manage multiple tasks in a fast-paced environment under tight deadlines
Knowledge of Microsoft Power Platform, Macros, and data analytics tools like Tableau would be advantageous
Possess Micron Values: People, Innovation, Tenacity, Collaboration, Customer Focus