About the role
AI summarisedIT Ops Management Specialist responsible for monitoring and managing batch jobs, backup media, and data centre security at a bank. Provides after-hours support and handles release management tasks.
BusinessFull-timeGeneral
Key Responsibilities
- Monitoring of automated task/job scheduler via Control M.
- Run manual batch jobs according to batch run schedule prepared by Applications Team / Operations Manager, or adhoc requested by business and operations users based on documented process.
- Backup media handling which include mounting and retrieving from media library, sending and receiving of backup media to and from offsite storage.
- Maintain catalog of backup media in CIMB SG Data Centre.
- Monitoring of Data Centre CCTV and escalate any unauthorized entry or suspicious activity to IT Operation Manager.
- Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected.
- Monitor for any email alert and escalate to relevant support.
- Ensure security and safety issues of a Data Centre and escalate to IT Operation Manager for any breach of security.
- Provide after office hours and non-working day helpdesk support.
- Provide split password management services.
- Manage electronic Keypress system and CCTV system.
- Carry out the release management task using Aldon LMi/LME.
Requirements
- Min. Diploma in IT or relevant certification.
- Min. 2 - 3 years working experience in Data Centre operation or application jobs processing.
- IT Operations and Data Centre processes.
- IT system alert monitoring & escalation, batch job handling, tape management.