About the role

AI summarised

The Software Implementation and Integration Manager oversees the deployment and integration of software solutions for clients, ensuring projects are delivered on time and within scope. This role involves managing cross-functional teams, coordinating with stakeholders, and driving continuous improvement in implementation processes.

IndustrialFull-timeCustomer Services

Key Responsibilities

Lead the end-to-end implementation of software solutions for enterprise clients.
Manage project timelines, budgets, and resources to ensure successful delivery.
Coordinate with internal teams (engineering, product, sales) and external stakeholders.
Define and document integration requirements and technical specifications.
Conduct risk assessments and develop mitigation strategies.
Provide regular status updates and reports to senior management.
Drive continuous improvement in implementation methodologies and tools.
Mentor and develop junior implementation team members.

Requirements

Bachelor's degree in Computer Science, Information Systems, or related field.
5+ years of experience in software implementation, project management, or related role.
Proven track record of managing complex software deployments.
Strong understanding of software development lifecycle and integration patterns.
Excellent communication and stakeholder management skills.
Experience with project management tools (e.g., Jira, MS Project).
Ability to travel up to 25% for client engagements.
PMP or equivalent project management certification preferred.
Experience in SaaS or enterprise software environment.
Familiarity with REST APIs, web services, and data migration.