SMRT

Executive / Senior Engineer, Engineering Performance & Support

SMRT
Public Transport & Rail OperationsSingapore, SGOnsitePosted 4 weeks ago

About the role

AI summarised

The Executive / Senior Engineer supports the operation, maintenance, and enhancement of the Maintenance Management System (MMS), ensuring system performance, user support, and continuous improvement of maintenance workflows. Responsibilities include troubleshooting Maximo-related issues, performing routine maintenance, coordinating with contractors, developing reports and dashboards, facilitating audits, and working outside regular hours as needed. The role requires engineering knowledge, hands-on experience with IT infrastructure and hardware, and familiarity with database and analytical tools.

TransportOnsite

Key Responsibilities

  • Maintain user roles, data quality and system’s performance
  • Respond promptly to reported issues, providing first-level troubleshooting and resolution
  • Provide user support and ensure system performance monitoring and troubleshoot Maximo-related issues
  • Escalate complex problems to relevant internal teams or vendors when required and collaborate with external contractors to plan and execute corrective maintenance
  • Monitor system performance and faults and maintain MMS software and hardware infrastructure
  • Coordinate and support LTA/Contractor’s scheduled project work activities
  • Develop custom reports and dashboards to track and report on the effectiveness of maintenance interventions and the resulting improvements in asset performance
  • Facilitate audits conducted by internal auditors, the authority, and other external agencies
  • Facilitate and coordinate external projects with LTA and/or external parties
  • May be required to perform work during night hours and over weekends/public holidays

Requirements

  • Degree in Engineering discipline
  • In-depth knowledge of IBM Maximo Asset Management Platform
  • Understanding of IT infrastructure, databases and integration methods
  • Hand-on experience with hardware installation, replacement and configurations
  • Understanding of corrective maintenance workflow and contractor management
  • Experience with database management (SQL Server) and analytical tools (Power BI, Qlik)
  • Prior work experience in railway industry will be advantageous
  • Proficiency in Microsoft Office Suite and IBM Maximo Asset Management
  • Proficiency in written communication and developing procedures
  • Knowledge in network architecture, servers, endpoints, and peripheral systems that support maintenance platforms
  • Competent in installing, replacing and configuring hardware components such as workstations, controllers, access points and communication devices