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Medtronic

Senior Service Commercial Manager – Asia

Medtronic
MedTechSingapore, Singapore, SingaporeFull-time1 months ago
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About the role

AI summarised

Senior Service Commercial Manager at Medtronic, a global healthcare technology company, leading service revenue growth across Asia. Responsible for developing service sales strategies, leading regional sales teams, managing key customer relationships, and expanding service market presence through channel partners and cross-functional collaboration.

MedTechFull-timeGeneral

Key Responsibilities

  • Develop and execute targeted service sales strategies across the Asia region.
  • Identify and assess market opportunities to drive long‑term service growth and expansion.
  • Analyze market trends, customer insights, and competitive dynamics to continuously refine sales approaches.
  • Lead, mentor, and inspire a regional sales team aligned with business objectives.
  • Set clear targets, monitor performance, and provide ongoing coaching and support.
  • Foster a collaborative, inclusive, and high‑performance team culture.
  • Build and maintain strong relationships with key customers and industry stakeholders.
  • Lead contract negotiations and oversee key accounts to ensure customer satisfaction, retention, and growth.
  • Identify and prioritize new and existing market opportunities for service offerings.
  • Partner with product, service development, and marketing teams to align solutions with market demand.
  • Support go‑to‑market initiatives to accelerate service adoption and revenue growth.
  • Track and report on key performance indicators, including service revenue, attach rates, and market share.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
  • 8–10 years of sales leadership experience, with a strong focus on service sales in the Asia region.
  • Proven track record of driving service revenue growth and expanding market share.
  • Demonstrated ability to lead, develop, and motivate high‑performing teams.
  • Strong communication, negotiation, and stakeholder‑management skills.
  • Experience using CRM platforms and sales analytics tools.
  • Willingness to travel within Asia as required.