Lalamove

Operations Intern (Corporate Delivery)

Lalamove
BusinessSingaporeFull-time4 months ago

About the role

AI summarised

Operations intern at a logistics technology company, supporting delivery coordination, client management, and reporting.

BusinessFull-timeSingapore

Key Responsibilities

  • Liaise with drivers and project clients to ensure timely dispatch of deliveries and accurate shipment tracking based on client requirements.
  • Schedule same-day delivery arrangements for events and work with the operations team to schedule logistics personnel (e.g., truck drivers) according to project needs and availability.
  • Manage client requests and support the submission and follow-up of claims for additional charges.
  • Collaborate with cross-functional teams (e.g., Finance, Business Development) to gather data and resolve issues
  • Prepare end-of-day reports and invoices for the local team and clients.
  • Assist with sorting, packing, and other operational tasks as required.

Requirements

  • Diploma / Undergraduate students in Business or Logistics & Supply Chain
  • Proficient in MS Office, Word, Excel, and PowerPoint & Google Suite
  • Excellent communication and interpersonal skills
  • Attention to detail and able to resolve customer issues