About the role

AI summarised

The Global Reliability Director at CBRE leads the team and programs responsible for optimizing the performance and reliability of MEP systems across properties, ensuring continuity, uptime, and quality control. This role combines engineering operations leadership with reliability engineering discipline to monitor, analyze, and resolve system issues, drive preventive maintenance, and elevate reliability standards. The director oversees portfolio performance, manages budgets, leads the engineering operations team, and implements risk-based reliability planning.

BusinessFull-timeFacilities Management

Key Responsibilities

Own portfolio performance and financial results by overseeing a business unit's operating performance, approving annual budgets, and driving cost, risk, and reliability outcomes across properties and mission-critical environments.
Lead and develop the engineering operations team through formal supervision, recruiting and hiring, performance evaluations, coaching, and training plans—ensuring the team is staffed, skilled, and cross-trained to execute consistently.
Direct day-to-day engineering operations by coordinating workload, establishing schedules, assigning tasks, tracking deadlines, and ensuring continuity, quality control, and compliance across all sites.
Manage vendors and contracted services by approving contractors/subcontractors based on facility need, implementing bidding procedures as required, and negotiating with external partners to deliver safe, cost-effective, and reliable outcomes.
Drive asset performance through reliability discipline by defining, designing, developing, monitoring, and refining maintenance plans for MEP systems and fixed assets; providing technical support and reliability guidance to site teams.
Evaluate assets and eliminate repeat failures by partnering with engineering and operations teams to assess asset condition and performance, analyze trends, identify faults/symptoms, and implement corrective actions that improve uptime and lifecycle performance.
Lead risk-based reliability planning by developing risk management plans that anticipate reliability-related and operational risks that could negatively impact plant or facility operations and coordinating mitigation actions.
Troubleshoot and restore critical systems by diagnosing routine technical service and equipment problems, restoring functionality, and strengthening processes to prevent recurrence.
Direct facility controls and asset management systems to ensure effective monitoring, maintenance execution, documentation accuracy, and operational visibility for decision-making.
Maintain governance, documentation, and standards by ensuring policies and procedures are followed, documentation is current (PM schedules, configurations, applications, technical references), and standards are improved where needed.

Requirements

Bachelor's Degree in an Engineering discipline preferred with 8–12 years of relevant experience. In lieu of a degree, an equivalent combination of education and experience will be considered.
Preferred experience in staffing and talent management, including selection, training, development, coaching, mentoring, performance measurement/appraisal, recognition/reward, and retention.
Ability to lead the exchange of sensitive, complicated, and difficult information, clearly convey performance expectations, and effectively address and resolve issues.
Proven leadership skills to set, manage, and achieve targets with direct impact on results across multiple departments or teams within a function.
Ability to exercise sound judgment based on analysis of multiple information sources; willingness to take new perspectives on existing solutions to solve problems.
In-depth knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).
Strong organizational skills paired with an advanced inquisitive mindset; demonstrated ability to manage priorities, details, and deadlines.
Preferred experience developing and managing organizational budgets; sophisticated math skills with the ability to calculate mildly complex figures (percentages, fractions, and financial-related calculations).
Ability to meet physical demands including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry 50 lbs. or more.