About the role
AI summarisedThe Commercial Operations Analyst supports Illumina's APAC commercial organization by strengthening pricing discipline, improving margin attainment, and enhancing revenue forecast visibility. The role involves analyzing market dynamics, portfolio performance, and competitive positioning to identify growth opportunities and whitespace within sub-regions. This regionally embedded position enables sales leaders with structured performance tracking and actionable insights to drive sustainable growth.
BiotechOnsite
Key Responsibilities
- Develop and maintain pricing dashboards tracking net price realization, discount trends, and margin attainment by Account Manager, Country, Division, and Sub-Region
- Identify pricing outliers and margin leakage risks proactively
- Monitor adherence to pricing governance and annual price book execution
- Assist finance and Com ops in improving accuracy of monthly and quarterly revenue estimates by country, sub-region, and division
- Assist finance and commercial on short-term forecast accuracy using pipeline trends, backlog movement, secured rate indicators, and historical conversion data
- Prepare models to estimate backlog and pipeline prediction
- Support existing teams for pre-quarter backlog scrubbing and revenue risk mitigation
- Monitor revenue trends, utilization patterns, and product mix across instruments, consumables, and clinical solutions
- Analyze share of wallet, competitive displacement signals, and underpenetrated accounts
- Evaluate sub-regional growth potential using market indicators, clinical adoption trends, and account segmentation
- Provide structured account and portfolio performance summaries to support growth strategies and commercial prioritization
Requirements
- MSc in a quantitative field (Analytics, Applied Mathematics, Data Science, or related)
- 2+ year's experience in sales operations, pricing support, commercial reporting, or demand planning
- Strong proficiency in Power BI, Excel (advanced modelling), Python, and ERP systems (e.g., SAP)
- Experience supporting multi-country commercial teams preferred
- Strong commercial mindset with focus on data insight generation
- Structured and forward-looking approach to forecasting and opportunity identification
- Ability to translate complex data into clear business actions
- Ownership, accountability, and effective cross-functional collaboration