About the role
AI summarisedThe AVP, Critical Facilities at UOB oversees data center operations, ensuring system stability, security compliance, and incident management. This role involves monitoring infrastructure, managing vendors, conducting audits, and reporting to senior management within a leading Asian bank.
BusinessFull-timeGeneral
Key Responsibilities
- Monitor critical systems and ensure operational stability, including servers, storage, network devices, databases, and applications.
- Troubleshoot and resolve technical issues promptly, utilizing problem-solving skills and collaboration with IT teams.
- Implement and maintain security measures to safeguard against cyber threats and adhere to industry standards (PCI DSS, ISO 27001).
- Manage vendor relationships, coordinating contracts, billing, and service requests efficiently.
- Prepare regular reports on system status, incident analysis, and other key metrics for senior management review.
- Conduct internal audits to identify potential risks or areas of improvement within the data center environment.
- Develop and implement policies and procedures for effective operation and maintenance of data center facilities.
- Ensure compliance with environmental regulations and sustainability initiatives.
- Collaborate with cross-functional teams to integrate new technologies and enhance overall data center operations.
- Provide guidance and support to junior staff members in their professional development.
Requirements
- Degree in Computer Science, Information Technology, or related field.
- Minimum 8 years of experience in data center operations or critical facilities management.
- Strong knowledge of data center infrastructure, including power, cooling, and networking.
- Experience with security standards such as PCI DSS and ISO 27001.
- Proven ability to manage vendor relationships and contracts.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and reporting skills for senior management interaction.
- Experience conducting audits and implementing corrective actions.
- Ability to develop and enforce policies and procedures.
- Knowledge of environmental regulations and sustainability practices.
- Leadership experience in guiding junior staff.
- Relevant certifications such as CDCP, CDCS, or equivalent preferred.