About the role
AI summarisedThe Supervisor/Snr Supervisor, Bus Operations (Interchange) oversees daily operations at a bus interchange, ensuring safe, efficient, and reliable bus services. Responsibilities include managing staff, coordinating safety and service activities, handling commuter feedback, overseeing traffic and crowd control, managing facilities and maintenance, and liaising with vendors and authorities. The role requires a diploma, operational experience, and strong interpersonal and organizational skills in a fast-paced public transport environment.
TransportOnsite
Key Responsibilities
- Conduct safety checks and safety engagement to Bus Captains and Interchange staffs
- Oversee traffic and crowd control, and passenger service office operation
- Conduct diversion/road works/shifting of bus stops briefing/bus stop survey
- Assist Interchange Manager for service route runtime revision
- Conduct service performance investigations and preliminary investigations on accidents
- Oversee staff management of Operation Officers and bus service representatives
- Manage bus bridging and free bus ride operations
- Facilitate external / internal visits (i.e. SPF CCTV viewing)
- Conduct first parade task checks, routine premise checks and closure of audit follow up
- Conduct Bus Interchange system functionality checks and periodic checks for unmanned terminals
Requirements
- Minimum diploma in any field
- Fire safety manager and experience in transport operation management will be a bonus
- Technical skills include: Microsoft office
- Class 3/3A, 4/4A (Optional)
- Great communication skills
- Problem solving skills
- Able to work in a fast-paced environment
- Stress resilient
- Able to function in a team and as an individual
- Man management and Stakeholders’ engagement