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Siemens

Service Engineer - Security Systems

Siemens
Advanced Manufacturing & ElectronicsSingapore - Central Singapore - SingaporeFull-time1 months ago
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About the role

AI summarised

The Service Engineer (Security Systems) is responsible for installation, commissioning, maintenance, troubleshooting, and repair of electronic security systems such as CCTV, Access Control, Intrusion Detection, and VMS. The role ensures high-quality service delivery, system reliability, and compliance with security standards, working on-site at customer facilities.

IndustrialFull-timeCustomer Services

Key Responsibilities

  • Install, configure, and commission CCTV systems (IP/analog cameras, NVR/VMS, storage units).
  • Install and commission Access Control systems (readers, controllers, door hardware, credentialing systems).
  • Configure Intrusion Detection and alarm systems.
  • Integrate security systems with network infrastructure and third‑party platforms.
  • Conduct system testing, verification, point‑to‑point checks, and acceptance tests.
  • Ensure all work complies with security industry standards, manufacturer guidelines, and local regulations.
  • Perform preventive and corrective maintenance for all electronic security systems.
  • Diagnose and resolve faults in cameras, access control panels, sensors, controllers, servers, and network devices.
  • Handle VMS issues including storage failures, video loss, analytics errors, and system slowdowns.
  • Execute firmware updates, backups, and software patching.
  • Respond to critical incidents and provide timely on‑site support.
  • Review system logs, events, alarms, and analytics trends to identify performance issues.

Requirements

  • Diploma/Degree in Electrical, Electronics, IT, Security Technology, or related engineering field.
  • 2–5 years experience in Security System service roles preferred.
  • Strong knowledge of CCTV, Access Control, Intrusion Detection, and VMS technologies.
  • Experience in network fundamentals (IP addressing, VLANs, switches, PoE).
  • Familiarity with cybersecurity practices related to physical security systems.
  • Ability to read electrical drawings, security schematics, and network diagrams.
  • Hands‑on experience with low‑voltage electrical work and structured cabling.
  • Vendor or system certifications (advantageous): Milestone, Genetec, Axis, Bosch, Hanwha, Pelco, Kantech, Lenel, C•Cure, HID, Inner Range Intrusion Detection vendor platforms.
  • Strong communication and customer-handling abilities.
  • Good analytical and problem‑solving skills.
  • Ability to work independently and respond under pressure.
  • High attention to detail and strong documentation discipline.
  • Willingness to work after-hours, weekends, or on-call when required.
  • Valid driving licence (preferred).
  • Ability to work at heights, in data rooms, and in secure facilities.