About the role
AI summarisedSEA HR Operations Manager role at Boston Consulting Group in Singapore, Singapore.
ConsultingOnsitePeople and HR
Key Responsibilities
- HR Operations will include, but are not limited to: HR Operations Leadership and Process Excellence Own the end-to-end HR operations lifecycle across all BST and CT cohorts in SEA, establishing clear SLAs and accountability frameworks.
- Lead the design, review, continuous improvement of people policies across six SEA markets, ensuring compliance with local labour law and alignment with BCG global standards.
- Build and maintain a suite of standardised HR processes — proactively identifying opportunities to simplify, automate, or streamline — through benchmarking, process audits, and cross-functional feedback loops.
- Drive data integrity across all HR systems and records; establish and monitor HR operations metrics dashboards to surface performance gaps early and report with confidence to senior stakeholders.
Requirements
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- You are a steady presence in ambiguity — you move forward thoughtfully, exercise sound judgement, and know when to escalate versus when to own.
- You develop your team — people in your orbit grow, feel seen, and do their best work.
- You have a bias for simplification — you are always asking whether something can be done better, and you follow through.