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Lenovo

Sr Operation Mgmt Specialist

Lenovo
ElectronicsSINGAPORE, Central Singapore, SingaporeFull-time1 months ago
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About the role

AI summarised

Senior Operations Management Specialist responsible for providing L2 operational support for Windows Server environments across on-premises and multi-cloud platforms (AWS, Azure, GCP). The role involves patch management, application deployment and troubleshooting, ITIL-based incident and change management, security compliance, automation via PowerShell and cloud CLIs, backup and disaster recovery, monitoring and observability, audit support, and 24/7 shift rotation. Requires a diploma or degree in IT or Computer Science, minimum 4 years of Wintel administration,

ElectronicsFull-timeInformation Technology

Key Responsibilities

  • Key Responsibilities
  • Provide L2 operational support for Windows Server (2016/2019/2022/2025) in on-premises and multi-cloud environments.
  • Support cloud operations predominantly on Amazon Web Services, Microsoft Azure and Google Cloud Platform.
  • Hands-on experience with cloud services including: EC2, S3, IAM, EBS, CloudWatch, Systems Manager (SSM), AWS Backup, Security Groups, VPC, Azure Virtual Machines, Azure Storage, Azure Monitor, Azure Automation, Azure Backup, Compute Engine, Cloud Storage, Cloud Monitoring, Cloud IAM
  • Manage and support Active Directory, DNS, DHCP, Group Policy Objects (GPO), WSUS, and Windows clustering
  • Monitor and maintain Windows workload performance, availability, and ensure cloud security baseline across cloud platforms
  • Participate in 24/7 shift rotation to provide round-the-clock operational support
  • Operating System Patch Management

Requirements

  • Description and Requirements
  • Understand basic knowledge of Linux OS patching using YUM/DNF and cloud-native patch management tools
  • Perform Vulnerability Management System (VMS) remediation based on scan findings
  • Demonstrate basic knowledge of container technologies (Docker, Kubernetes, ECS, EKS, AKS, GKE)
  • Familiarity with DevSecOps practices and tools used in Singapore Government technology stack (SHIP-HATS)
  • Documentation & Knowledge Management
  • Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)
  • Contribute to team knowledge base and continuous improvement initiatives