About the role
AI summarisedCluster Head role at UOB, a leading Asian bank, reporting to Head of Personal Wealth Banking. Responsible for leading a team of Team Heads and managing 50-60 Personal Bankers and Relationship Managers, driving sales excellence, fostering a positive sales culture, and ensuring compliance. Requires strong people management, sales leadership, and collaboration with key stakeholders.
BusinessFull-timeGeneral
Key Responsibilities
- Report to the Head of Personal Wealth Banking covering all aspect of internal sales force management
- Be part of the segment's management team crafting the strategic direction, innovation and sales culture towards sales excellence for the retail business in PFS
- Lead a team of Team Heads in both Personal and Wealth Banking with around 50 to 60 Personal Bankers and Relationship Managers either at branches or in sales officers
- Foster a team culture that can drive positive sales environment and results
- Nurture sales leaders and implementing the right operating rhythm for bankers to adopt and driving ownership
- Strike a balance between delivering sales performance with a strong sense of compliance and regulatory adherence
- Collaborate with key stakeholders such as Channels, Customer Franchise and Wealth Product team
- Work with stakeholders on collaboration to deliver sales, crafting the right enablers and providing pivotal training/advisory support on banker's performance
Requirements
- Strong people management skill
- Ability to foster a team culture that drives positive sales environment and results
- Experience in nurturing sales leaders and implementing operating rhythm
- Ability to strike a balance between sales performance and compliance/regulatory adherence
- Strong collaborative mindset with key stakeholders
- Experience in delivering sales through collaboration
- Ability to craft enablers and provide training/advisory support on banker's performance