About the role

AI summarised

The Senior Business Operations Manager oversees financial forecasting, logistics analytics, and digital transformation initiatives for Service Logistics and Manufacturing Warehouse and Distribution. This role leads a global team across Singapore and India, drives the rollout of Intelligent Audit freight platforms, and partners with Digital Transformation to integrate data into Snowflake. The position requires strong analytical, communication, and leadership skills to support strategic planning and operational efficiency.

EquipmentOnsite

Key Responsibilities

Prepare, manage and analyze quarterly and annual forecasts for Service Logistics and Manufacturing Warehouse and Distribution
Manage team of four analysts in Singapore plus three Wipro members in India
Plan, oversee, and rollout Intelligent Audit (IA) with various remaining carriers to APAC and EMEA regions
Partner with Digital Transformation team to digitally convert and upload critical freight data from IA to Snowflake platform
Review Service Logistics costs and create forward looking forecast model based on data from SAP, IA, open PO reports, etc.
Participate and provide key input for annual Strategic Plan process with focus on scaling the business

Requirements

Bachelor’s degree in business, logistics/supply chain, or finance
Minimum 7-10 years’ experience with management history
Intermediate to Advanced level in Microsoft Office applications: Excel & PBI
Excellent data, financial and analytical/problem solving skills and presenting solutions
Solid oral and written communication skills
Great work ethic and intellectual curiosity
Proven track record of surpassing objectives and delivering exceptional results
Self-driven and able to work under pressure with a sense of urgency
Collaborative and team-oriented attitude, willing and excited to work with a global team
Flexible to work with teams located in different time zones
Experience in SAP or other ERP systems
Experience in OneStream or similar data cube cloud-based system
Background in Logistics