About the role
AI summarisedThis role oversees end-to-end arrears management for advertising revenue, focusing on credit control, risk mitigation, and high-risk account supervision. The incumbent will manage aging reports, handle escalated accounts, recommend credit actions, supervise officers, and support process improvements. The position requires a background in accounting or finance, significant credit control experience, and strong analytical and interpersonal skills.
TransportOnsite
Key Responsibilities
- Review and manage aging reports and high-risk accounts
- Handle escalated and disputed advertiser / agency accounts
- Recommend actions such as credit suspension or legal follow-up
- Supervise officers and ensure adherence to SOPs
- Prepare arrears reports and support process improvements
Requirements
- Degree or Diploma in Accounting, Finance, Business, or related field
- 5 years’ experience in credit control or commercial receivables
- Strong stakeholder management and reporting skills
- Experience in B2B or media / advertising industry preferred
- Positive, professional approach with a strong emphasis on providing excellent customer service
- Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
- Meticulous with strong analytical ability
- Proficient in Microsoft Office