About the role

AI summarised

The Logistics Operation Engineer at Applied Materials ensures reliability and accuracy of automated systems and maintenance processes in a semiconductor equipment manufacturing environment. The role involves monitoring ServiceNow tickets, performing troubleshooting, conducting preventive maintenance, driving continuous improvement, and managing asset data using systems like Maximo and OEE dashboards.

EquipmentFull-timeLogistics

Key Responsibilities

Monitor and review ServiceNow tickets related to automation on a daily basis.
Perform Level1 troubleshooting and resolve service tickets where possible.
Escalate unresolved issues and perform Level 2 troubleshooting until closure.
Support troubleshooting efforts for L3/L4 software and automation-related issues.
Collaborate with GIS teams to resolve defects related to GIS applications or software.
Monitor OEE dashboards to identify daily, weekly, and quarterly performance trends.
Investigate and analyze OEE discrepancies and system abnormalities.
Validate system performance after corrective actions to ensure stability, accuracy, and prevention of recurrence.
Conduct regular reviews of equipment maintenance lists to ensure preventive maintenance (PM) compliance.
Review and maintain PM checklists and work instructions for accuracy and adherence.
Execute PM activities in Maximo, ensuring all required tasks are completed.
Accurately update PM status as 'Completed' or 'Incomplete,' including justification for any incomplete items.

Requirements

Strong troubleshooting and problem-solving skills in automation and maintenance systems
Experience with ServiceNow, Maximo, OEE dashboards, and GIS systems
Understanding of preventive and corrective maintenance processes
Ability to analyze operational data and identify trends
Strong documentation and reporting skills
Effective communication and cross-functional collaboration skills
Attention to detail and commitment to process accuracy
Diploma or Degree in Engineering, Automation, Industrial Engineering, or related field
Experience in logistics, manufacturing, or automated warehouse environments
Familiarity with continuous improvement methodologies
Sustain all automation devices in logistics area
Co-Lead CIP for automation implementation partnering with IE team