About the role
AI summarisedITOT Engineer Intern at Roche, a biotech/pharmaceutical company. The intern will support automation systems, OT systems, cybersecurity, data analytics, and IT operations in a GMP manufacturing environment. Responsibilities include commissioning, programming, data analytics, troubleshooting, and cross-functional collaboration.
BiopharmaFull-timeGeneral
Key Responsibilities
- Execute commissioning and qualification activities for automation systems and update lifecycle documentation
- Support OT system such as Delta V and Aveva PI, Infrastructure Cybersecurity activities, including patch management, threat monitoring, and documentation
- Programming - such as SQL scripting, Python programming, Workspace App to automate manual processes and assist with data analytics and digitization initiatives
- Data analytic area - generate reports and dashboards by using different tools such as Python, Tableau, with integration of AWS, Snowflake
- Assist in troubleshooting and resolving systems and network-related issues for control systems
- Provide Level 1 on-site/remote IT support for various applications (ERP, LIMs, MES) and end-user devices (laptops/desktops)
- Handle IT service ticket requests and assign priorities, identifying root causes and performing troubleshooting independently
- Adhere to Roche's quality policies, standards, and SOPs, ensuring compliance in all activities
- Collaborate with cross-functional teams (Manufacturing, Quality, Engineering) on projects and continuous improvement initiatives
- Coordinate and conduct end-user training, support authorization workflows, and manage knowledge bases and training materials
Requirements
- Diploma or degree in Engineering Courses (e.g. Electrical Electronic Engineer or Mechanical Engineer), Computer Science, Cybersecurity, Information Technology, or equivalent certification and relevant work experience
- Experience/familiar with IT/Automation system support in a biotech/pharmaceutical manufacturing GMP environment is a plus
- Fundamentally knowledgeable about Windows Client and Server Administration, SQL Databases, software development, Integrations of systems, Cyber Security, and Data Integrity concepts
- Experience or interest in Big Data technologies (AWS, Snowflake, Tableau)
- Knowledge of Cyber Security, network and infrastructure concepts
- Testing and Validation of software, hardware and process experiences
- Exposure in Business Analyst with stakeholders, projects management, Agile methodology is a plus
- Willing to work at Singapore Tuas Bay Link (Company Shuttle Bus is provided at nearest MRT stations)
- Must be able to commit for 5 workings day (Monday - Friday)